Privacy Policy
Privacy Policy
At NeoSilk, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
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Personal Information: When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information.
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Usage Data: We may collect information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
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Cookies: Our website uses cookies to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
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To process and fulfill your orders
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To communicate with you about your orders, promotions, and updates
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To improve our products, website, and customer service
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To comply with legal requirements
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as shipping companies and payment processors, but only as necessary to provide our services.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information by contacting us. You may also opt out of marketing communications at any time.
6. Children’s Privacy
Our website is not intended for children under 13 years old, and we do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions or concerns about your privacy, please contact us at:support@neosilk.com
Contact Us
Phone: (888) 264-3952
📍 Address: 4710 NW 2nd Ave
Suite 101
Boca Raton, FL 33431